Sales tax is applicable on all orders shipped within British Columbia at the current local rate. Orders shipped outside of British Columbia are not liable for sales tax.
ORDERING POLICY
We are thrilled that you have chosen Fantasilvia for your fine jewelry purchase. If any unforeseen issues arise with your order, we will contact you directly for resolution.
Stock items will be processed and shipped within 1 – 3 days. Customized pieces will take 4 - 6 weeks to ship. Orders will not be produced until full payment is made.
For rush orders, at an additional fee, please contact us directly at shop@fantasilvia.com, or +17783161837 during office hours.
PRICES, TAX AND SHIPPING
We currently do not ship to Egypt, Romania or Portugal.
All shipping rates are calculated through FedEx, UPS or DHL and are insured at to protect your merchandise.
Due to the high price point of our product, if an item is lost in transit the customer will receive a credit to the original value of the item. This can only be actioned once Fantasilvia is satisfied by the results of the search.
All prices shown on the product pages of the Fantasilvia.com, or quoted by customer service, are in Canadian Dollars. Fantasilvia reserves the right to modify prices and delivery costs at any time without prior notice. All orders require a signature upon delivery.
Fantasilvia.com may cancel orders and process refunds due to any pricing errors.
In the event of a return or exchange, domestic taxes, and shipping fees will not be refunded. We ship Internationally with Fedex and locally with UPS.
Delays in shipping are not the responsibility of Fantasilvia Jewelry.
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