Return & Refund Policy
We want you to love your Fantasilvia jewelry. If you would like additional images or videos before placing your order, please feel free to contact us directly—we are always happy to assist.
In-Stock Items
For in-stock items, return requests must be initiated within 24 hours of delivery to be eligible for a full refund.
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Requests made after 24 hours and within 7 days of delivery will be eligible for store credit or exchange only.
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Items must be returned in original condition, unworn, and in the original packaging, including any certificates, reports, or appraisals.
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Fantasilvia Fine Jewelry reserves the right to refuse a return or exchange if the item is received damaged, worn, altered, or deemed unsellable.
Made-to-Order & Custom Items
All custom, bespoke, and made-to-order items are final sale and cannot be returned or exchanged.
International Orders