Q&A

💍 1. Do you offer custom engagement rings in Vancouver?

Yes. Fantasilvia specializes in one-of-a-kind custom engagement rings crafted in Vancouver. You can choose from GIA-certified natural fancy colored/colorless diamonds, IGI-certified lab-grown diamonds, or rare colored gemstones such as ruby, sapphires, Colombian emeralds, Paraiba tourmalines and etc. Every ring is designed around your story, budget, and personal vision.

🧪 2. Are your lab-grown diamonds certified?

Absolutely. All our lab-grown diamonds are IGI or GCAL certified, with excellent cut, D–F color, and VS+ clarity. We offer the most competitive pricing in the world for both custom lab-grown and natural diamond jewelry.

🧚 3. Can you work with heirloom stones or redesign vintage jewelry?

Yes. We love giving new life to your heirloom pieces. We offer redesign consultations to reset existing gemstones into modern, wearable jewelry—honoring both memory and style.

🌎 4. Do you ship internationally?

Yes, we ship worldwide. All pieces are securely packaged and fully insured. Please allow extra time for international customs processing.

🧵 5. Do you accept bespoke requests for zodiac, talisman, or symbolic jewelry?

Yes. Fantasilvia is known for personalized creations—whether it’s based on your zodiac sign, a loved one’s birthstone, or a custom story. We’ve created meaningful pieces based on astrological symbols, dreams, and life events.

💡 6. Do you offer jewelry design consultations?

Yes. You can book an in-person consultation in Vancouver or a virtual session from anywhere in the world. We'll guide you through the gemstone selection, design sketches, and production timeline.

⏳ How long does a custom piece take?

Most custom pieces take 3 to 6 weeks from design approval to completion, depending on complexity and gemstone sourcing. For urgent orders, we’ll do our best to accommodate your timeline—please contact us early.

🧧 Do you offer gift packaging or custom messages?

Yes. All Fantasilvia pieces arrive in our signature packaging, ready for gifting. We’re happy to include a handwritten message or personalized note upon request.